CRM stands for Crew Resource Management and is the application of team management concepts in the flight deck environment. Which statement is true about CRM?

• A. The application of team management concepts in the flight deck environment.
• B. A system for automating engine maintenance.
• C. A procedure for cabin service scheduling.
• D. A method to reduce air traffic control workload.

Answer: (A)

CRM is about how flight crews manage themselves and all available resources to fly safely. It applies team management concepts directly to the flight deck, focusing on how people, information, and equipment work together to support clear communication, shared situational awareness, effective decision-making, and balanced workload. This approach aims to reduce human error by improving coordination, leadership, and followership within the crew.

It isn’t about automating engine maintenance, cabin service scheduling, or reducing air traffic control workload, which are unrelated functions.